VerifyID - Issues with server provider – Incident details

Issues with server provider

ResolvedMajor outage6 hours 34 minutes

Affected

Website - www.verifyid.dk

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

portal.verifyid.dk

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

IDLock Portal

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

eID API Hub

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

MitID Integration

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

BankID Integration

Major outage from 10:38 PM to 2:00 AM, Operational from 2:00 AM to 5:12 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are in contact with our server provider for them to resolve the issue. The outage is wide on all of their clients and they are work on a fix for this incident.